Sonitrol is above all a service organization. Our confidence in our systems and the people behind them is backed by a true Commitment to Service. We know of no other security company offering to stand behind their products and service in this manner. The four key points of this commitment are:
- • SATISFACTION GUARANTEE
During the first six months of installation of your Sonitrol audio intrusion detection system, if you are dissatisfied for any reason, Sonitrol will neatly remove our equipment from your premises and refund your installation fee – no questions asked. We truly believe that the best way to "think about it" is to evaluate our system first-hand.
- • SERVICE GUARANTEE
If your audio intrusion detection system requires emergency service, Sonitrol guarantees the arrival of a service technician, on-site, within three hours. If we're unable to complete the repair, and you're unable to arm your system that evening, Sonitrol will pay for a security guard to watch over your facility until we're able to get it up and running again. So, with Sonitrol, your facility never goes without protection.
- • FALSE ALARM GUARANTEE
If you receive a fine for a false alarm that was dispatched in error by Sonitrol and caused solely by Sonitrol's audio detection system and not by your personnel, the telephone company or an Act of God, Sonitrol will pay the fine.
- • PERFORMANCE WARRANTY
If you experience a break-in, and Sonitrol fails to dispatch the authorities, and you have a loss, Sonitrol will pay up to $5000 of that loss. Of course, you have insurance to cover unfortunate events, but at least Sonitrol has “skin in the game,” every single night, with every Sonitrol-protected facility that has a qualifying Sonitrol audio intrusion detection system. Does your security company protect you with the same vested interest?
About Sonitrol Security
Sonitrol of Delaware Valley
Sonitrol Security of Delaware Valley was founded in May of 1999, by Karl Ottosen and Joe Allen. Karl has been the owner of Sonitrol of Central New Jersey since 1985. Joe has been in the security industry since 1974 and started as a technician at Sonitrol in Philadelphia in 1980 and then moved into sales and sales management. Joe and Karl combined forces and started the Delaware Valley dealership which covers all of Delaware, Southern New Jersey & Philadelphia. Sonitrol grew quickly and in 2003 Sonitrol National Dealers Association awarded our dealership “Rookie of the year” as the fastest growing new franchise.
Sonitrol is in over 180 cities throughout the United States, Canada and Great Britain, providing comprehensive security solutions for over 45 years. We provide a unique audio intrusion system with integrated access control to eliminate false alarm and verification of every alarm before we dispatch law enforcement agency.
We offer a Commitment to Service which includes a $5000.00 warranty, 6 month satisfaction guarantee, 4 hour service response and a No False Alarm Guarantee. Sonitrol is recognized by most police departments in Delaware and South Jersey as the leader in integrated verified security services. This technology allows our highly trained operators to hear, verify and report the sounds of a break-in or hold up inside of a building as they are occurring. That unique technology, the profession work ethic of our service personnel and our reputation for reliability, gives Sonitrol the highest documented apprehension rate in the industry.
Our Mission Statement “Building Relationships for Life by Exceeding Expectations” Here are a few of the relationships we have built on since 1999. Underwood Memorial Hospital, Morey’s Piers, Winterthur Museum, Lewes Public Library, Standard Distribution, Goodwill Industries of Delaware and Delaware County, Christina School District, Wilmington Friends School, Harrison School District, South Harrison School, Clearview High School, Kingsway High School, Hammonton High School, Alloway School, Salem Votech, and the Town of Middletown, Auto Dealerships like, Lexus, Honda, BMW, Porsche, Jaguar.
Please contact us and we will earn your business. We can be reached Toll Free at 1 (877) 652-3060.
Security with a Sound Advantage: Alarm Verification
Sonitrol provides businesses with a single source of integrated, state-of-the-art security solutions for intrusion, video, access and fire, all backed with professional monitoring by experienced, trained personnel.
Our technology sets us apart. The ability to verify an alarm event in real time gives Sonitrol unrivaled credibility with local law enforcement. That is a key advantage as a growing number of municipalities pass Verified Response regulations requiring verification that an intrusion is actually taking place before police will dispatch personnel to the site.
Sonitrol has the best apprehension rate in the industry - and the fewest dispatches for false alarms. In fact, in January 2006, Lehman Brothers named Sonitrol "the leading alarm verification company." And our integrated components allow us to customize a solution that can expand easily as your needs grow.